In particular:
Within bumper edition, we emphasize a number of the key ACCC procedures and consequences because another half of 2023 including particular fresh process to keep in your radar for 2024.
- Mazda might have been ordered to blow a good $eleven.5 million penalty to make untrue otherwise misleading representations to nine people exactly who knowledgeable recurring and significant defects due to their Mazda vehicle inside couple of years of pick;
- Airbnb has been purchased to spend a beneficial $15 mil punishment to own mistaken customers regarding the currency of the pricing they advertised into the program, that have a different $fifteen mil as obtainable getting individual redress. Airbnb accepted one ranging from , it tricked people who the costs to possess rooms in australia was basically from inside the Australian dollars in the event the pricing was in fact in fact for the Us dollars;
- Fitbit have accepted from inside the process up until the Federal Courtroom to making not the case, mistaken otherwise misleading representations to 58 customers about their individual make sure rights to an alternative or reimburse out-of incorrect Fitbit gadgets. That it integrated advising users that they didn’t have the right so you’re able to a replacement tool once the Fitbit’s several-seasons ‘warranty period’ had expired;
- Honda might have been ordered to blow penalties totalling $six billion shortly after admitting that it made mistaken representations so you’re able to consumers concerning closing out-of certain previous authorised Honda dealerships around australia, which in fact had not indeed finalized;
- Australian continent Post and you will StarTrack can give doing $dos.9 mil within the settlement so you can its organization offer users and you can StarTrack beginning readers regarding missing otherwise damaged merchandise. The brand new postal category registered with the an enforceable carrying out to the ACCC shortly after admitting this almost certainly involved with misleading otherwise inaccurate perform in the manner it managed compensation needs;
- the brand new ACCC’s commenced tips up against Emma Bed, eHarmony, EnergyAustralia and Show On the web Training demonstrated the new ACCC’s proceeded readiness to help you capture businesses so you can legal over mistaken representations on their websites and you can social media programs;
- brand new ACCC enjoys given infringement notices otherwise approved legal enforceable endeavors off numerous enterprises, indicating its lingering accessibility these types of enforcement tools to handle guessed contraventions of your own ACL – this was observed in the fresh current Crusader Caravans, Delicia Franchising, Riff-raff, Najbolja linija za preuzimanje ikad Animals Community and you may Stellantis matters; and you will
- the new ACCC enjoys recognized its very first administrative lead when it comes to greenwashing carry out – a legal enforceable undertaking – adopting the an investigation to your MOO’s “100% sea vinyl” representations.
The new Government Courtroom pushes the issue house – Mazda penalised $eleven.5 million to possess untrue and you may misleading representations from the individual promises
With the , the fresh new Government Judge ordered Mazda Australian continent Pty Ltd (Mazda) to blow $11.5 billion when you look at the charges for getting into misleading or misleading conduct and you can and also make untrue or misleading representations to help you 9 consumers about their user guarantee legal rights.
Between 2013 and you can 2017, nine consumers experienced continual and you will big defects with the Mazda vehicles in this 2 years regarding get. When these users expected a refund otherwise an upgraded auto, Mazda portrayed the just cures readily available was an automobile resolve, a limited refund of your car’s cost or an upgraded vehicle (on the standing that the customer generated a serious percentage and you can had currently tried to resolve the car multiple times).
Since our history administration tie-up, new ACCC possess remaining active into the consumer law front side, providing violation notices, recognizing judge enforceable undertakings and you may instituting procedures to get more significant carry out
On the , the Government Legal passed its responsibility choice finding that Mazda got made 49 false representations from inside the contravention regarding parts 18 and you may 29(1)(m) of one’s Australian Consumer Laws (ACL). The fresh false representations was in fact put into one or two categories:
- those people concerning the lifetime otherwise effectation of an individual guarantees; and you will
