The Quick type: if you are trying to find a unique gemstone or special anniversary present, Leibish & Co. provides a powerful supply of high-quality, colorful, and conflict-free diamonds and gems. The family-run company has-been operating online since 1998 with an individual touch who has made recurring business worldwide. Leibish & Co. makes it simple purchasing free rocks or even to make use of its free of charge «Design your very own» tool to take the ideal little bit of jewelry to life. With decades of experience and good workmanship under their gear, Leibish & Co. is found on the verge of increasing its stock to watches alongside accessories.
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When Leibish Polnauer established 1st on-line diamond business in 1998, it took nearly the full time to publish one image and description to his web site â but he was a visionary whom saw possible in the fledgling world of e-commerce. «When he sees the potential in a notion, he’ll do everything within his power to progress with-it,» stated Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish created an effective, family-run procedure together with partner and kids serving in authority positions. They’ve got expanded a fruitful internet business with workplaces found globally. Leibish & Co. is a leader in special coloured diamonds and gemstones which are difficult to find elsewhere. Its expensive diamonds will also be conflict-free, which is an important facet for most popular online dating sites shoppers.
«folks arrive at us since they search something slightly various, some thing a tad bit more special than everyone else provides,» Benji stated.
While Leibish & Co. provides high-quality standard expensive diamonds, the company focuses on colorful, distinctive jewelry. Whenever questioned exactly why the company features these types of increased customer return price, Benji rapidly pinpoints the main reason.
«It’s a variety of exemplary items, great service, and precious jewelry designed with the greatest quantities of excellence,» the guy said. «The precious jewelry we make isn’t your daily, mass-produced kind of product. Each piece is actually tailor-made to completely suit the diamond or gemstone selected by the client.»
A household Affair With individual Service
Leibish & Co. is a genuine family business, with Leibish’s family unit members playing important roles in company.
Leibish serves as Founder and chairman of the business, while his spouse, Rosi, may be the business’ Activities management. Their own eldest child, Chavi, serves as the Lead Jewelry Designer â which can be a huge duty since custom jewelry makes up above 50% associated with the business’s company, Benji stated.
Leibish’s eldest son, Yossi, may be the Chief Executive Officer of Leibish & Co. Another child, Shmulik, who is a graduate associated with Gemological Institute of The united states, may be the fundamental Diamond Buyer for the organization. «Shmulik is actually, really, certainly one of the majority of gifted shade diamond specialists in a,» Benji said.
Leibish’s daughter Itzik is the businesses COO and runs its New York workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five children, is the organization’s CFO.
«As one of the longtime people in the group, I can let you know that, however, there is not any relationship, they think about myself, yet others, section of their family,» Benji mentioned. «We bring our own knowledge to the business, but interact to consistently develop the organization.»
Clients are additionally addressed like family at Leibish & Co., where company invests electricity into individual solution and product sales. «if you’ve ever managed one particular agent, like, that is the exact same person you can expect to always cope with, regardless of what you may be phoning or composing within,» Benji said. «do not rely on passing consumers to different divisions when they’ve a concern or particular issue they want to manage.»
Clients Come From All Over the World
Leibish has certain distinct clients: you can find people, whom largely shop through the internet site, retailers, and people into the trade company, just who typically go to the business’s main practices in New York, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are from the usa. Their then top market is Canada, with the uk, Australian Continent, Hong Kong, and the rest of European countries.
Customers at each and every level of existence shop at Leibish & Co., though the majority are between the years of 35 and 54, Benji said. Also, the firm garners around 300,000 web site check outs every month â and keeps the majority of its customers finding its way back.
«with more than a 70percent return client standing, we remain extremely popular organizations within niche,» the guy said.
Colorful Diamonds & Gemstones With a «Design Your Own» Option
Leibish & Co. carries top-quality precious jewelry, additionally preserves inventory mobility, specifically for on-line customers, Benji mentioned. The organization sells a huge selection of loose expensive diamonds and precious gems, but their essential goods are personalized jewellery designs.
«We keep extreme assortment of multicolor diamond and gem stone jewelry, with a few from the rarest tones actually observed,» he stated. «We are known most readily useful by our bread-and-butter items â yellowish diamond and pink diamond engagement bands. However, we offer diamond jewelry of almost every color, and important gemstones â such as sapphires, emeralds, and rubies. We offer jewellery constructed with colorless expensive diamonds, as well, but our knowledge is within the arena of color.»
For clients who have some thing at heart and want help which makes it a real possibility, Leibish & Co. offers a «Design yours» jewelry tool, which Benji said is its preferred item.
«Obviously, when searching for a particular portion, men and women often desire particular stones and establishing designs they’ve currently fallen obsessed about,» the guy said. The «Design a» instrument enables clients to construct a bit with the material, placing, and material of these choice.
«it permits them to deliver their unique desires to life â with these expertise in design,» Benji informed all of us.
Add-ons & New on line Tools available for Leibish & Co.
since it seems toward the long term, Leibish & Co. is slowly changing toward higher-ticket things and more item diversity. The organization seems comfortable branching out to new product lines due to the commitment and passion it pertains to most appropriate the present projects.
«we discussed adding lots of add-ons â eg deluxe watches, handbags, and even pens,» Benji mentioned. «But we decided to wait until we first perfected our major collection of item, and that’s expensive jewelry.»
Leibish & Co. can also be researching ways to carry on perfecting its prominent site, as well. One of the ways it intends to boost its online knowledge is through launching augmented truth attributes, that will provide virtual customers more of an in-store knowledge.
As a business using its sources in colorful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a conventional market which views modification just like the exception, not the guideline.
