Recommendations
Off better to this new bad over the last long time. Can’t faith how incompetent, and you will entirely ridiculously foolish past believe, the people are at that credit union. I have come spending a % otherwise a couple of way more on most other credit unions having my personal finance to keep myself the fresh new stress out-of coping which have foolish individuals. One troubles the brand new Department of credit unions is the perfect place to document complaints. Given that Massachusetts lawyer generals place of work will not manage them.
Terrible up-date We have actually seen
Terrible enhance I’ve ever before viewed. The outdated on the web banking are far premium than the fresh one. Remaining my personal history financial on account of a bad change and you may once fifteen years with DCU I am provided making.
DCU associate once the 2015 and you may departing
I was a DCU user because 2015 and handled an effective 100% commission record for a car loan and you can a charge card. With the application inform in the later 2023, I’d problem log in and you will and then make costs. Consequently, I rerouted my personal expenses money with other cards. We gotten a notification to possess a great harmony off 63 cents, on time named to repay it, and said the latest tech activities. Sadly, my inquiries just weren’t managed. In the following battery charging period, a balance out-of $step 1 and several dollars is actually again energized that i paid. Customer support has no idea or no other costs would-be extra int he second recharging cyclee even worse DCU quicker my credit restriction from $ten,000 so you can $0 and said my personal membership while the unpaid toward credit bureaus, and that diminished my credit history by the 108 circumstances-to have 63 dollars. I am currently disputing so it with DCU and credit reporting agencies, however, I’d alerting folks to carefully think about the possible ramifications prior to using their properties.
They missing my car label document
Hey, I am composing to offer my personal feedback towards method a significant file try mishandled addressed of the DCU. I am extremely distressed one my personal Identity file try sent off to me personally with no tracking facts thanks to USPS. I believe try disgusting neglect. As i hit out to the DCU after waiting few months, I found myself told new Name document is distributed thirty days just after the loan was paid. However, I have perhaps not received people name document inside mail. We searched that have local USPS as well as entirely couldn’t trace brand new delivered send. I happened to be hence offered to see DMV that have an effective Lien discharge letter and you can functions off bottom. This is extremely time-consuming and you can inconvenient for me personally. It will cost me to get copy. If only there are top techniques set up in the first so i would not have never forgotten a significant.
Worst Customer service
DCU is the worst definitely. I became closing when you look at the back at my Motor finance and you will finished up going for DCU. It recognized my personal financing and you can expected us to discover a free account and this unsuccessful 3 times. Brand new they questioned me to give blog post that we is actually is actually capable open a subscription and once 2 days, my loan application wasn’t nonetheless recognized and on getting in touch with it told you told you the canceled and are easy payday loans Bayou La Batre generally disappointed. The very pathetic after you urgently have to have the car finance. The customer provider rep was not after all empathetic.
Terrible Financial no ATMs and Awful Customer service
For many who skip the days of prepared inside longer contours to help you withdraw money from the financial institution, following DCU is your lay! I reside in an active area, yet , DCU has actually not too many metropolises here. At exactly the same time, its ATMs is no place becoming discovered except that regarding genuine financial. This is actually the simply bank within the 2020 you to definitely still preserves long traces heading out the doorway on the the common date. If you want to telephone call the bank, expect to getting treated rudely. While using the DCU to have automobile-shell out solutions having debtors, we offer long turn-up to moments so you can echo payments were made. It bank was awful having unnecessary reasons to enter. Avoid them!
